Hacked Website Repair: What You Should Know
If your website is hacked, you may find yourself in a situation where you aren’t sure what to do or who to call. The good news is that there is no need to panic. Help is available and there are even some things that you can do yourself to help with the issue. Website security is critical to your online business and there are so many potential risks out there that a small business could find themselves spending a small fortune just to stay safe.According to an annual crime report from Cybersecurity Ventures:
“Ransomware attacks occur every 14 seconds. The report also estimates that this number will increase to every 11 seconds by the year 2021.”
One well-known attack compromised more than 4,600 websites when malware was used to steal payment information and other private user data.
Some of the websites still remain partially infected or contain some remnants of the coding. With all that being said, it’s obvious that hacking and malware are serious problems. However, there are also a number of solutions out there to help increase your website security and repair the damage.
Signs You May Have Been Hacked
Although every attack is different, there are certainly some “symptoms” that you may experience on your own website that others have reported. Some of the most common signs that there’s been a security breach on your website include:
- Unknown or suspicious files, admin users, scrips, or links start appearing on your website or in the coding.
- Your site becomes slow and unresponsive.
- Third-party hosting accounts may be disabled or banned.
- Search engine warnings are presented to visitors attempting to click through to your website.
- There are ads and pop-ups redirecting your visitors to nefarious or irrelevant domains.
- The server load is heavy even when traffic is low.
- Gibberish content starts showing up at random throughout your website.
- You find unknown extensions and plugins on your servers.
- Spam emails are being sent from your own mail server.
- Customers are reporting stolen credit card information or calling about security breaches.
- Your website data is being sold online.
Obviously, the last couple are fairly obvious signs that you’ve probably been hacked. Others, however, may be harder to detect on their own. By knowing what to look for, it should be easier for you to identify breaches sooner and save some damage.
What Do I Do Now?
If you realize that your website has been hacked, you’ll want to do what you can to control the damage right away. Perform a total backup of your website and put it into maintenance mode. You can also use tools like Google Console to find the cause of the infection if your site has been blacklisted in search engine results.
There are plenty of articles online that offer advice and step-by-step solutions for removing malware and ransomware files on your own, but unless you’re experienced in coding and databases, you really need to reach out to a professional website repair service that can eliminate all of the infected files or scripts and secure your site to help prevent against future attacks.